How does CCRD use my information?
CCRD uses your personal information to prepare an insurance quote for you. Unless you expressly give us permission to do so, or unless required by law, CCRD does not willfully use or disclose individual information to third parties, other than as necessary to facilitate the process of obtaining insurance for you. However, in the future we may share aggregated statistical information about the use of the  CCRD  web site with third parties. Even in this case, individual users' personal information will not be identified.

When do you send my information to an insurance company?
CCRD  will send your personal information to insurance companies only if and when you choose to apply for coverage, or when you ask us to seek a preliminary opinion from an insurance carrier regarding your potential insurability or lack thereof.

Why does CCRD quote request form require so much personal information?
CCRD's database contains information from 2 insurance products offered by 4 insurance companies. Each company uses different criteria to rate prospective customers. The information you provide on the quote request form, combined with each insurance company's guidelines allows us to accurately determine which products and rate classes you'll likely be able to qualify for. The consequence of declining to provide some of the requested information is that the quotes you receive may be inaccurate, and/or that we may not be able to provide a quote for you at all.

After I request quotes at CCRD , who will contact me?
You may be contacted by one of our people to clarify some of the information you provide to us on your quote request form. Once we have adequate information to provide you with a reasonably accurate quote, we will prepare it for you and you will receive it by fax, mail, phone, or email.

Does CCRD  sell my information to other companies?
No. CCRD  does not resell, trade, lease or rent the personal information of our customers to other companies.

Does CCRD  store my personal information?
Yes. All information submitted through CCRD's  insurance  membership  request forms is stored in our computers in Tenterden, Kent  and/or printed and stored in files. CCRD  does not use this information except to process your request to provide quotes, or to forward it to an insurance company if and when you actually apply for coverage. This information is securely stored at our company for a reasonable period of time in order to make it easier and more convenient for you to come back.

Does CCRD use "cookies"?
Yes, some of CCRD's pages do use "cookies" - one or more small text files saved on your computer's hard drive and stored in memory while your browser is running. CCRD stores this number as a cookie on the user's computer in order to track usage patterns. Cookies are totally harmless and can't hurt your computer in any way.

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and according to the Which? Web Trader Code of Practice.

We collect information about you for 2 reasons: firstly, to process your Membership of our dental insurance/membership application  and second, to provide you with the best possible service.

We will not e-mail you in the future unless you have given us your consent. If you wish not receive any communication by e-mail please send and e-mail to  no-e-mail@dental-cosmetics.co.uk

We will give you the chance to refuse any marketing email from us or from another trader in the future.

The type of information we will collect about you includes:

• your name
• address
• phone number
• email address
• credit/debit card details

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law and the Which? Web Trader Code.

If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

If you have any questions/comments about privacy, you should email us at vjv@ccrd.net